
Reservation & Ticketing Agent
Malé / K. Atoll
jobs / Reservation & Ticketing
Posted 2 years ago
Universal is looking for an energetic and enthusiastic individual with a positive attitude to join our team as.
Reservation & Ticketing Agent – Travel Service
No. of Vacancy: 02
KEY DUTIES / RESPONSIBILITIES
Ensure the highest standard of customer service is provided to customers
Issuing tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
Support Travel Agents and all customers by assisting them with their general enquiries
Keep abreast of news and updates to ensure relevant professional and company standards are maintained.
Ensure that all necessary ticket related documentation is filled, time tables updated, brochures, sale and promotional material is properly displayed providing various options to the customer which will assist in increasing sales
REQUIREMENTS
• Completed Advance level. (Other Qualification will be added advantage)
• Minimum 2 years of experience in the accounts field.
• Fluent in basic Computer skills and Microsoft Office packages.
• Excellent Communication skills.
• Capable of multitasking & working under pressure.
• Ability to meet deadlines
Ensure the highest standard of customer service is provided to customers
Issuing tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
Support Travel Agents and all customers by assisting them with their general enquiries
Keep abreast of news and updates to ensure relevant professional and company standards are maintained.
Ensure that all necessary ticket related documentation is filled, time tables updated, brochures, sale and promotional material is properly displayed providing various options to the customer which will assist in increasing sales
REQUIREMENTS
• Completed Advance level. (Other Qualification will be added advantage)
• Minimum 2 years of experience in the accounts field.
• Fluent in basic Computer skills and Microsoft Office packages.
• Excellent Communication skills.
• Capable of multitasking & working under pressure.
• Ability to meet deadlines
Salary
Negotiable
Submission Deadline
26th March 2023, 12:00pm
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