Tree Top Hospital
Tree Top Hospital
Lot 10608, Dhumburi Magu, Hulhumale, 23000, Maldives
3351610

ASSISTANT GUEST SERVICES MANAGER

Hulhumale' / K. Atoll

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jobs / Guest Relations

Posted 1 week ago

Join Our Team
General Requirements 

  • Degree or Post graduate Degree in Business Management or Health related field
  • Minimum 4 years customer service experience and 2 years in supervisory position 
  • Healthcare experience is an advantage 
  • Excellent communication skills and proficient in written and spoken English and Dhivehi 
  • Good analytical and problem solving skills 
  • Ability to work in cordial relationship with diverse culture and nationalities 

Job Specification 

  • Assist Guest Services Manager in supervising daily front desk activities 
  • Prioritize and delegate daily work responsibilities to front desk staff 
  • Train and guide front desk staff to provide quality customer services 
  • Resolve guest issues and enquiries to ensure guest satisfaction 
  • Provide feedback to the team members on their performances and improvements 
  • Collaborate with clinical and support staff to foster service delivery in line with international standards of quality healthcare 
  • Assist in investigation of guest concerns and assist in the implementation of corrective course of actions pertaining to particular departments/functions 
  • Assist in ensuring effective procedures of service billing and reconciliation in order to prevent loss of revenue 
  • Coordinate with Business Development in setting health marketing strategies 

Salary & Benefits
 
  • Salary based on qualifications and experience 
  • 30 Days Paid Annual Leave 
  • Medical Insurance
  • Meal while on duty 

How to Apply
Candidates interested in applying, please email your application along with the following
mandatory documents to [email protected] before 1600 on December 3, 2022.
(Email Subject Code: TTH – Assistant Guest Services Manager) 

  1. National Identity Card or Passport 
  2. Recent Passport Size Photograph 
  3. Updated CV 
  4. Relevant Educational Certificates (Attested from law firm’s/ government offices) 
  5. Recent Police Report (For Maldivians Only) 
6. Reference Letter / Experience Letter (from current and previous employer) 

Salary

Negotiable

Submission Deadline

3rd December 2022, 12:00pm

Apply Now

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