
ASSISTANT GUEST SERVICES MANAGER
Hulhumale' / K. Atoll
jobs / Guest Relations
Posted 10 months ago
Join Our Team
General Requirements
- Degree or Post graduate Degree in Business Management or Health related field
- Minimum 4 years customer service experience and 2 years in supervisory position
- Healthcare experience is an advantage
- Excellent communication skills and proficient in written and spoken English and Dhivehi
- Good analytical and problem solving skills
- Ability to work in cordial relationship with diverse culture and nationalities
Job Specification
- Assist Guest Services Manager in supervising daily front desk activities
- Prioritize and delegate daily work responsibilities to front desk staff
- Train and guide front desk staff to provide quality customer services
- Resolve guest issues and enquiries to ensure guest satisfaction
- Provide feedback to the team members on their performances and improvements
- Collaborate with clinical and support staff to foster service delivery in line with international standards of quality healthcare
- Assist in investigation of guest concerns and assist in the implementation of corrective course of actions pertaining to particular departments/functions
- Assist in ensuring effective procedures of service billing and reconciliation in order to prevent loss of revenue
- Coordinate with Business Development in setting health marketing strategies
Salary & Benefits
- Salary based on qualifications and experience
- 30 Days Paid Annual Leave
- Medical Insurance
- Meal while on duty
How to Apply
Candidates interested in applying, please email your application along with the following
mandatory documents to [email protected] before 1600 on December 3, 2022.
(Email Subject Code: TTH – Assistant Guest Services Manager)
- National Identity Card or Passport
- Recent Passport Size Photograph
- Updated CV
- Relevant Educational Certificates (Attested from law firm’s/ government offices)
- Recent Police Report (For Maldivians Only)
6. Reference Letter / Experience Letter (from current and previous employer)
Salary
Negotiable
Submission Deadline
3rd December 2022, 12:00pm
Get Started in Minutes!
See why these amazing companies use us as their platform to hire dream talent.
Monthly Newsletter
Get updates on featured jobs, new open positions and advice on how to get hired.