Reservations Manager
Velassaru Maldives / K. Atoll
jobs / Reservation & Ticketing
Posted 1 day ago
We are looking for a passionate and energetic Individuals to join our Team.!
Candidate profile
- At least 2-3 years of experience in similar capacity in a 5-star resort or hotel
- Bachelor's degree or equivalent academic degree
- Excellent knowledge of Reservation system, Opera knowledge is a must.
- Must have a sound knowledge in Opera PMS, SEO, Channel Manager, Booking Engines and Office Package.
- Outstanding Interpersonal skills and highly customer oriented.
- Excellent communication skills in English (Verbal & Written).
- Previous experience in the Maldives is an advantage.
Job Description
- Responsible for handling reservations functions of the resort and supporting the central reservation and sales & marketing team in maximizing occupancy and rate to achieve and/ or exceed target revenues.
- Manage the daily tasks and operations of the Reservations team.
- Responsible to prepare accurate reports as and when required and submit to the relevant parties promptly.
- Responsible to manage all functions of reservations which handles all bookings for FIT/OTA’s/SLH & website booking engine.
- Ensure that rates and special offers are set up properly in the PMS systems and are being applied properly by the reservation team.
- Ensure that travel agent commissions are handled properly and closely work with credit control to ensure all payables are under control.
- Creating, updating, and implementing standard operating procedures of the department.
- Whenever required, handle difficult situations effectively and deal personally with any complaints or concerns from repeat, VIP, or high-profile clients.
Salary
Negotiable
Submission Deadline
20th March 2026, 12:00pm
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