MTCC Tower, Boduthakurufaanu Magu
1650
Operations Coordinator
Malé / K. Atoll
jobs / Operations Management
Posted 1 day ago
We are looking for a passionate and energetic Individual to join our team.!
Responsibilities
- Formulate and implement department and organizational policies and procedures to maximize output.
- Improve processes and policies in support of company goals and objectives.
- Plan, direct, coordinate and oversee operational activities.
- Ensure optimum service delivery, customer service, safety and security.
- Evaluate staffing levels and vessels and traveler volume.
- Analyze requests for additional staff, budgetary requirements, and alternatives.
- Effectively recommend changes in staffing to improve customer service.
- Manage the preparation and maintenance of reports necessary to carry out the functions of the division.
- Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
- Prepare and submit daily, weekly, and monthly reports.
- Continuously monitor operational activities and present the findings and suggestions for improvement.
- Plan and implement staff development and skill enhancement activities of the division.
- Coordinate terminal responses to changes in risk levels, potential or existing threats, or other events affecting terminal or operations.
- Manage and supervise staff, organize work shifts, conduct daily staff meetings / briefings and coordinate staff training.
- Collaborate with support service in preparation and presentation of budget, forecasts, highlight any risks/opportunities.
- Establish milestones from the budget to ensure targets are delivered.
- Coach, mentor and guide terminal managers in effective management, supervise operations, evaluate managers' effectiveness; implement disciplinary measures when required.
- Assist the division in achieving strategic financial objectives and obtaining new business opportunities.
- Evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
- Maintaining and monitoring official appointment schedules, and replying to telephone queries and emails.
- Perform other duties required or assigned, which help improve the productivity & service of the division.
Minimum Requirements
- MNQF level 03 OR
- 02 years experience in a related field
Salary
Negotiable
Submission Deadline
17th December 2025, 12:00pm
Get Started in Minutes!
See why these amazing companies use us as their platform to hire dream talent.
Monthly Newsletter
Get updates on featured jobs, new open positions and advice on how to get hired.
