Front Office Manager

Nakatchafushi

+960 3323080

[email protected]

http://www.huvafenfushi.com

jobs / Front Office & Reception

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We are looking for a passionate and energetic people to join our team.!

Candidate profile

Degree from a recognized University in Guest Relation Management or Hospitality
At least 3-5 years of experience in a similar role for an international 5* hotel or Resort
Experience with Butler / Thakuru system
Multiple language speaking ability would be an added advantage
Passionate to work on a remote island

Job Description

Provide an accessible management representative for guests, directing all guest comments and feedback to relevant departments
Create a personal and mature service to guests, pairing them with suitable activities for their particular demographic
Enhance the guest experience by providing a professional and informed contact for the guest to liaise with
Coordinate duties and responsibilities of Thakuru, Butlers, Hostess and Airport Representatives for Huvafen Fushi guests
To plan, direct, control and coordinate the activities of the team and to ensure that the highest standards of Huvafen Fushi facilities and services are established and maintained with expectations and needs met at all times
Communication with all Resort Departments, ensuring the distribution of accurate and timely reports
Holding daily Departmental briefings with all those staff reporting to the position of Front Office Manager
Ensuring company procedures are followed and relevant documentation is completed in relation to no-shows, early departures and requests for refunds
Forward planning and forecasting of future arrivals, focusing on special requests and guest requirements, and ensuring communication to relevant departments as applicable

Negotiable

25th August 2025, 12:00pm

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