Dhiraagu

Customer Support Executive

Addu City / S. Atoll

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jobs / Customer Service

Posted 2 days ago

We are looking for a passionate and energetic people to join our team.!
Key Responsibilities

  • Provide Multichannel Support – Assist customers via digital (chat, email, social media) and non-digital (phone, in-person) channels.
  • Address Inquiries & Troubleshoot Issues – Respond accurately to product/service queries and resolve technical problems.
  • Maintain Clear Communication – Ensure professional, empathetic, and effective customer interactions.
  • Document & Escalate Cases – Log all interactions and collaborate with internal teams to resolve complex issues.
  • Stay Updated on Products & Policies – Maintain current knowledge to deliver accurate and informed support.

Qualification Requirements

  • O’ Level standard or equivalent qualification

Remuneration & Benefits

  • We offer a competitive compensation package tailored to your qualifications and experience, along with the opportunity to grow professionally in a dynamic and collaborative environment.

Salary

Negotiable

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Contact Information

4th Floor, H. Hulhugali, Karankaa Magu, 20083, Malé, Maldives

+960 7692020

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