Assistant Manager - Digital Customer Experience
Malé / K. Atoll
jobs / Customer Service
Posted 1 day ago
We are looking for a passionate and energetic people to join our team.!
Key Responsibilities
- Lead UX/UI Design: Drive all UX efforts for the Dhiraagu App, ensuring alignment with brand and product vision.
- User Research & Journey Mapping: Conduct research, create personas, and map end-to-end customer journeys.
- Prototyping & Testing: Design, prototype, and test features and flows using tools like Figma/Adobe XD.
- In-App Engagement: Plan and execute in-app campaigns including onboarding, gamification, and offers.
- Data-Driven Optimization: Use A/B testing and behavioral analytics to validate and iterate on design decisions.
Qualification Requirements
- Bachelor's in UI/UX Design, HCI, or related discipline
- Master’s or certs in UX preferred
Salary
Negotiable
Submission Deadline
20th August 2025, 12:00pm
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