Spa Manager
Baros Maldives / K. Atoll
jobs / Spa Treatment
Posted 1 month ago
We are looking for a passionate and energetic people to join our team.!
Candidate profile
- Minimum 3 to 4 years of experience in a luxury resort or property
- Maldivian resort experience would be an added advantage
- Highly motivated with leadership skills
- Excellent Knowledge of Spa Services, Massage techniques and facial and beauty treatments
- Ability to read, analyze, interpret and communicate effectively in English. Strong verbal and writing skills, with demonstrated ability to effectively and rapidly deliver information
- Team player and flexible for the operation
- Capable of living in a small multicultural environment
Job Description
- To supervise and assist in opening and closing spa procedures and supervising the setting up and presentation of facilities
- To ensure thorough and consistent knowledge of the new SOP’s contents are communicated to all employees.
- To ensure smooth daily operations of all aspects of the spa
- To ensure staff duty roster is efficiently planned and job tasks are assigned to spa personnel according to their respective designation and skills.
- To prepare the staff time sheets and ensure all staff administration is accurate and promptly completed.
- To ensure all equipment's are well maintained and in safe condition.
- To ensure stock checks are conducted regularly and accurately and supplies are requested in accordance with minimum stock levels.
- Supervise the spa housekeeping and cleaning based on the SOP and checklists.
- To review the spa systems regularly, and assist in continued development and refinement of SOP – to submit to Resort Manager for approval before implementation.
- To hold weekly team meetings with the team to ensure effective communication and follow-up on updates on all communication materials in all areas.
- To regularly research ideas on treatments and products and make recommendations to the Resort Manager for approval.
- To assist the Resort Manager in exploring yield management strategies to increase revenues
- Assist the Resort MAnager in establishing customer feedback system to ensure guest satisfaction is addressed and service level is continually improved at all spas.
- To manage the financial budget, control costs and prepare expenses reports
- To be responsible for controlling and driving the sales budget in order to maximise revenues
- To complete accurately the Timesheet, commissions and expenses analysis to HR and
- relevant Finance Departments (resort or head office)
- To assist the Resort Financial department in preparing and finalising the annual spa budget by determining operational expenses using the Capital Expenditure (CAPEX) which includes: new equipment, replacement, major repairs, revenue
- generating expenditure/profit expenditure development, sundries, etc.)
- To ensure therapist skills are kept competitive and consistent by conducting training in accordance with the Annual Training Plan.
- To maintain effective communication with the team and update staff training to ensure professional delivery of service.
- To ensure that all service standards are clearly defined in the spa training manual and kept consistent with the SOP.
- To ensure regular learning is undertaken to improve service and product knowledge when required, in response to research, changes in SOP and customer feedback
- To ensure the training sessions accurately reflect the standards and delivery of service as defined in the SOP
Salary
Negotiable
Submission Deadline
10th August 2025, 12:00pm
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