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Senior Customer Care Representative
Malé / K. Atoll
jobs / Customer Service
Posted 1 week ago
We are looking for a passionate and energetic people to join our team.!
Job Purpose
- Ensure customers are properly informed on any queries regarding Ooredoo products, services & offers.
- Respond to inquiries, complaints and requests from customers received from various channels.
- Ensure queries are answered within set standards for quality and achieve CSAT targets.
- Ensure customer complaints and feedbacks are escalated to superiors on a timely manner.
Qualification & Experience
- A 'Level or Diploma
- Minimum 01 year of experience in a similar role.
Salary
Negotiable
Submission Deadline
30th July 2025, 12:00pm
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