Customer Services Representative
Malé / K. Atoll
jobs / Customer Service
Posted 22 hours ago
We are looking for passionate and energetic people to join our Team. !
Job role
- Provide information of services and products with the aim of upselling.
- Maintain product expertise, broad knowledge of all company products, services and promotions.
- Proactively approach and acknowledge all customers to ensure proper information is provided and guided with the aim of reducing customer waiting time.
- Deliver prompt and professional solutions for customer inquiries.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Processing service applications and tracking of order progress with the aim providing an efficient service to customers.
Must have skills
- Excellent verbal and written communications
- Willingness to learn new things and adapt best approaches
Salary
Negotiable
Submission Deadline
13th July 2025, 12:00pm
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