Manager - Customer Value Management
Malé / K. Atoll
jobs / Business Administration & Management
Posted 3 weeks ago
We are looking for a Manager - Customer Value Management !
Job Role
- Design Base Engagement & Loyalty programs
- To achieve budgeted revenue targets
- To achieve the desired retention targets
- Induce usage growth & customer longevity
- Manage Product Portfolio for the Base
- Competitive pricing of ATL products
- Create product differentiation
- Create retainers via 360-degree approach to fulfilling customer all telecom needs
- Create positive market disruption with creative pricing & innovation
- Focus on Out-roaming revenue to engage without roam traveler segment
- Grow Channel value and continuity
- Drive valued 3rd party partnership new or existing, online/offline
- Create a CLM for offline channels to extract incremental reload share from the offline channel
Qualifications
- Education: Bachelor’s degree in Business Administration, Customer Service/Product Management, or a related field. MBA is a plus.
Experience
- Minimum 5+ years of experience in customer lifecycle management or related roles. Prior experience in a leadership role is preferred.
Salary
Negotiable
Submission Deadline
10th April 2025, 12:00pm
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