Dhiraagu
Archived

Manager - Customer Value Management

Malé / K. Atoll

jobs / Business Administration & Management

Posted 3 weeks ago

We are looking for a Manager - Customer Value Management !
Job Role

  • Design Base Engagement & Loyalty programs
  • To achieve budgeted revenue targets
  • To achieve the desired retention targets
  • Induce usage growth & customer longevity  
  • Manage Product Portfolio for the Base
  • Competitive pricing of ATL products
  • Create product differentiation
  • Create retainers via 360-degree approach to fulfilling customer all telecom needs 
  • Create positive market disruption with creative pricing & innovation
  • Focus on Out-roaming revenue to engage without roam traveler segment
  • Grow Channel value and continuity
  • Drive valued 3rd party partnership new or existing, online/offline
  • Create a CLM for offline channels to extract incremental reload share from the offline channel 

Qualifications

  • Education: Bachelor’s degree in Business Administration, Customer Service/Product Management, or a related field. MBA is a plus.

Experience

  •  Minimum 5+ years of experience in customer lifecycle management or related roles. Prior experience in a leadership role is preferred.

Salary

Negotiable

Submission Deadline

10th April 2025, 12:00pm

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Contact Information

4th Floor, H. Hulhugali, Karankaa Magu, 20083, Malé, Maldives

+960 7692020

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