Customer Experience Agent
Malé / K. Atoll
jobs / Customer Service
Posted 1 day ago
We are looking for a Customer Experience Agent !
Job Profile and Responsibilities
- Have to work in shifts on roster basis.
- Responsible for answering , handling and directing all incoming calls of the Bank.
- Responsible for providing timely solutions to customers by utilizing excellent in depth product knowledge and standard operational procedures.
- Ensure that the job responsibilities are carried out, and or managed in order to ensure the smooth functioning of the operations.
- Maintain excellent customer service standards whilst maintaining utmost confidentiality of the customer information.
- Adhere to the systems and procedures prescribed for the operations of the Bank.
Qualifications and Requirements
- GCE O-Level: Minimum 5 credits
- Age limit between 16 to 21 years
- Excellent listening skills along with verbal communication skills.
- Confident in dealing with customers in a friendly and professional manner.
- Applicant must possess excellent problem solving and analytical skills.
- Ability to multi-task, set priorities and manage time effectively.
- Pro-activeness, leadership qualities and proven ability to work under own initiative.
Remuneration
- Monthly salary: MVR 9,000+
- Other fringe benefits
Salary
Negotiable
Submission Deadline
1st March 2025, 12:00pm
Get Started in Minutes!
See why these amazing companies use us as their platform to hire dream talent.
Monthly Newsletter
Get updates on featured jobs, new open positions and advice on how to get hired.
