Customer Service Assistant

Archived

20094 Boduthakurufaanu Magu, Malé

333-0122

[email protected]

https://www.bankofmaldives.com.mv/

jobs / Sales

Bank of Maldives is seeking to recruit a talented and qualified individual for the position of Customer Service Assistant in our Dhidhdhoo Branch.

Roles and Responsibilities

Provide a complete customer experience in a friendly and courteous manner to all customers visiting the Bank
Acquire product knowledge and respond to all inquiries accordingly
Establish and promote cordial relationships with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
Ensure that the Bank’s policies and procedures and regulatory guidelines are complied with
Attend other general banking activities and processing of general correspondence

Competencies

Excellent communication and relationship management skills
Results-driven and customer-focused
Excellent salesmanship
Excellent analytical skills and judgment, good business sense, and decision-making skills based on Bank’s policies and procedures

Criteria

2 passes in GCE A’Level or an equivalent qualification, or;
5 passes in GCE O’Level or an equivalent qualification with 1 year of related experience.

Negotiable

10th April 2022, 12:00pm

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