Archived
Qualification & Experience:
Customer Care Representative
Kulhudhuffushi / HDH. Atoll
jobs / Customer Service
Posted 10 months ago
Get an exciting career at Ooredoo.
We are looking for passionate and energetic people to join our team.
Department: Customer Care Operations/ Call Centre
Location: Kulhudhuffushi
Job Purpose:
- Ensure customers are properly informed on any queries regarding Ooredoo products, services & offers.
- Respond to inquiries, complaints and requests from customers received from various channels.
- Ensure queries are answered within set standards for quality and achieve CSAT targets.
- Ensure customer complaints and feedbacks are escalated to superiors on a timely manner.
Qualification & Experience:
- A 'Level or Diploma
- Minimum 01 year of experience in a similar role.
Salary
Negotiable
Submission Deadline
21st November 2023, 12:00pm
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